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Become your own hosting source. With Reseller hosting you can offer Web hosting services as if they were your own. Learn what is involved in our Reseller hosting FAQs.
What is Reseller Hosting?
This is when hosting companies offer their services to smaller companies or individuals,
who wish to resell the actual hosting services as part of their own offerings.
This is of great benefits for resellers, as they don’t need the hardware, bandwidth,
or IT staff to actually run the services.
Who would want to resell web hosting?
A typical example would be a person or company who would like to own his or her
own web hosting company? Another might be a web designer that would like to offer
hosting services to show his or her customers that they support the "whole" package.
Being a web host of sorts can be beneficial for many different scenarios.
What is Private Labeling?
Private labeling is when the hosting reseller advertises his company as the actual
service provider, and does not use the name of the actual underlying web-host
provider. This way the customers do not know who the actual provider is, and do
not try to go around the reseller for a better price. In most cases, the customer
does not even know that he is using a reseller.
So I can create a web hosting company without having any hosting equipment?
Yes. You don’t need web servers, DNS servers, mail servers, or even a good connection
to the Internet. Many reseller-hosting companies supply you with the tools that
you need to be successful in the online hosting market. You can even find resellers
with ready-made templates that can have “Your Name” hosting company website up
and running in a very short amount of time.
How easy is it to set up and create web host accounts for my customers?
This depends on your provider. Most of them provide an easy to use control panel
that will let you control most aspects of your business. This makes the creation
and maintenance of your customer’s accounts quite simple.
If one of my customers has a problem, who do they contact?
In most cases, even though you are not the actual provider of the resources,
it is still your responsibility to provide the first tier support to your customers.
You will have the ability to fix certain aspects of your customer’s sites, but
for the really technical issues, you will need to contact your provider to assist
you.
Exactly what hosting options can I resell as my own?
Just about any type of account is available for reselling. This includes shared
hosting, dedicated hosting, and even co-location. The available types will vary
from provider to provider, so be sure to find a provider that offers all of the
plans you think you will need before signing on with one.
Can I resell additional add-ons to the hosting plans I sell?
Yes. You will find that many providers offer additional services, such as extra
pop3 accounts, e-commerce add-ons, domain registration and transfer, and database
support at an additional cost. These additional features are normally available
for reselling as well, giving you the ability to offer your customers a full suite
of hosting options. Again, these features and the availability of them vary depending
on your provider.
What are some good questions to ask a Reseller Hosting Provider before I sign
up?
As described above, some good questions to ask your prospective hosts follow.
Knowing the answers to these questions will allow you to prepare yourself and
your customers to the kind of service that you can provide.
• Do you provide Private Label reselling?
• What different account types can I offer?
• What additional features can be added to an account?
• What kind of interface do I have to modify a customer’s account, and how much
control will I have?
• How quickly can I get a new customer up and running?
• What hours is your management staff available for problems and issues?
• How often to you backup the servers?
• What kind of guarantee do you have for uptime?
Glossary of terms:
Bandwidth
How much information can be carried in a given time period over a wired or wireless
communications link, like the Internet.
Co-location
In general, co-location is moving or placing things together, sometimes implying
a proper order. On the Internet, this term is used to mean the provision of space
for a customer's telecommunications equipment on the service provider's premises.
For example, a Web site owner could place the site's own computer servers on the
premises of the Internet service provider (ISP). Or an ISP could place its network
routers on the premises of the company offering switching services with other
ISPs. The alternative to collocation is to have the equipment and the demarcation
point located at the customer's premises.
Control Panel
An administrative tool provided by some web hosts to ease the maintenance of
your hosted website.
Dedicated Hosting
The Dedicated Hosting environment provides an exclusive server or servers devoted
solely to your web site. You do not share a server with other customers, as with
shared hosting.
DNS
The domain name system (DNS) is the way that Internet domain names are located
and translated into Internet Protocol addresses. A domain name is a meaningful
and easy-to-remember "handle" for an Internet address.
Shared Hosting
Shared hosting is Web hosting in which the service provider serves pages for
multiple Web sites, each having its own Internet domain name, from a single Web
server. Most web hosting companies provide shared hosting. Although shared hosting
is a less expensive way for businesses to create a Web presence, it is usually
not sufficient for Web sites with high traffic.
Uptime
Uptime is a computer industry term for the time during which a computer is operational.
Downtime is the time when it isn't operational. Uptime is sometimes measured in
terms of a percentile. For example, one standard for uptime that is sometimes
discussed is a goal called five 9s - that is, a computer that is operational 99.999
percent of the time.
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